Terms and Conditions
Effective Date: 13 sep25
Welcome to harshus cakery These Terms and Conditions govern your use of our website harshuscakery.com, and the purchase of our cakes and related products. By accessing our website or placing an order, you agree to be bound by these terms.
If you do not agree with these Terms and Conditions, please do not use our website.
1. Use of the Website
You agree to use this website only for lawful purposes. You must not:
- Use the site in any way that may cause damage or impair accessibility
- Attempt to gain unauthorized access to any part of the website
- Use our site for fraudulent purposes or in connection with a criminal offense
2. Products and Orders
a) Product Descriptions
We aim to provide accurate descriptions and images of our cakes and products. However, due to the handmade nature of our products, slight variations in design and color may occur.
b) Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion, for example:
- If a product is unavailable
- If we cannot verify your payment
- If there is an error in pricing or product description
3. Pricing and Payment
Prices for our products are listed in Indian currency and are inclusive/exclusive of applicable taxes. We reserve the right to change our prices at any time. Full payment is required at the time of order.
4. Delivery and Pickup
a) Delivery
We offer delivery services to selected areas. Delivery charges and estimated times will be provided at checkout.
We are not responsible for delays due to:
- Incorrect address information
- Unforeseen circumstances (e.g., traffic, weather, strikes)
b) Pickup
If you choose to pick up your order, please arrive at the selected time. We cannot guarantee freshness or availability outside of your chosen pickup window.
5. Cancellations and Refunds
a) Cancellations
Cancellations must be made at least [e.g., 48 hours] in advance for a full refund. Custom cake orders may not be refundable once work has started.
b) Refunds
Due to the perishable nature of our products, we do not offer refunds unless:
- There is a clear error with your order (e.g., wrong cake, missing item)
- The product is damaged or spoiled upon delivery
Please contact us within [e.g., 24 hours] of receiving your order with photos and a description of the issue.
6. Allergies and Dietary Information
Our cakes may contain or come into contact with:
- Nuts
- Dairy
- Gluten
We do our best to accommodate dietary preference, but cannot guarantee there will be no cross-contamination. It is the customer’s responsibility to inform us of any allergies.
7. Intellectual Property
All content on our website—including images, logos, text, and designs—is the property of harshuscakery and is protected by copyright and trademark laws. You may not use or reproduce any content without our written permission.
8. Limitation of Liability
We are not liable for:
- Any indirect or consequential loss or damage
- Any loss or damage resulting from misuse of our products
- Any loss or damage due to failure to follow storage instructions
Our liability is limited to the total amount paid for your order.
9. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Changes will be posted on this page and take effect immediately. Your continued use of our website constitutes acceptance of the new terms.
10. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of India
11. Contact Us
For any questions or concerns regarding these Terms, please contact us:
Harshus cakery
Email: ask@harshuscakery.com
Phone: 9588967836
Address: Bhati chouraha magra punjala, jodhpur, rajasthan.